Refund Policy

At WritingContent.online Inc. ("WritingContent.online," "we," "us," or "our"), we want you to be satisfied with our AI copywriting platform. This Refund Policy explains our refund and cancellation procedures for subscriptions to the WritingContent.online Service.

By subscribing to WritingContent.online, you agree to the terms outlined in this Refund Policy. Please read this policy carefully before subscribing.

1. Trial Period

1.1 3-Day Trial for $1

New users who have not previously subscribed to WritingContent.online may access a 3-day trial period for $1. This trial gives you full access to all features and tools on the WritingContent.online platform.

1.2 Trial Charges

When you start your trial, you will be charged $1 immediately. This $1 trial fee is non-refundable.

1.3 Trial to Paid Subscription

At the end of your 3-day trial period, your subscription will automatically convert to a paid monthly subscription at $97 per month unless you cancel before the trial ends.

1.4 Canceling During Trial

You may cancel your subscription at any time during the 3-day trial period to avoid being charged the monthly subscription fee. If you cancel during the trial:

• Your access to WritingContent.online will continue until the end of the trial period
• You will not be charged the $97 monthly subscription fee
• The $1 trial fee is non-refundable
• Your subscription will not automatically renew

2. Monthly Subscription

2.1 Subscription Fee

After your trial period ends, or if you subscribe without a trial, you will be charged $97 per month for continued access to WritingContent.online.

2.2 Billing Cycle

Your subscription renews automatically each month on the anniversary of your subscription date. You will be charged $97 on each renewal date unless you cancel your subscription.

2.3 Payment Method

Charges will be applied to the payment method you provided during registration. It is your responsibility to ensure your payment information is current and valid.

3. Refund Eligibility

3.1 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on your first monthly subscription payment of $97.

If you are not satisfied with WritingContent.online, you may request a full refund of your first $97 monthly subscription payment within 14 days of being charged.

3.2 Eligibility Requirements

To be eligible for a refund under our 14-day money-back guarantee:

• You must be a new customer requesting a refund for your first monthly subscription payment
• The refund request must be made within 14 days of the date you were charged $97
• You must not have previously received a refund from WritingContent.online
• Your account must not have been terminated for violation of our Terms of Service
• You must contact us through the proper channels (see Section 5 below)

3.3 What Is Refundable

Under our 14-day money-back guarantee, we will refund your first $97 monthly subscription payment only. This refund is limited to one per customer.

3.4 Non-Refundable Items

The following charges are non-refundable:

• The $1 trial fee
• Subscription payments after the first month
• Partial months of service
• Subscription fees for accounts that have already received a refund
• Charges for subscriptions that have been active for more than 14 days
• Fees for accounts terminated for Terms of Service violations

4. Refund Process

4.1 How to Request a Refund

To request a refund under our 14-day money-back guarantee:

1. Contact our support team at legal@scribes.com
2. Include "Refund Request" in the subject line
3. Provide your account email address
4. State the reason for your refund request (optional but helpful)
5. Include the date you were charged $97

4.2 Refund Review

Once we receive your refund request, we will review it to verify eligibility. This review typically takes 1-2 business days. We may contact you for additional information if needed.

4.3 Refund Approval

If your refund request is approved, we will process the refund and send you a confirmation email. The refund will be issued to the original payment method used for the purchase.

4.4 Refund Timeframe

Once a refund is approved and processed, it typically takes 5-7 business days for the funds to appear in your account. The exact timing depends on your bank or payment provider.

Please note:

• Refunds are processed on business days (Monday-Friday, excluding holidays)
• Your bank may take additional time to post the refund to your account
• Credit card refunds may appear as a credit on your next statement
• If you do not see your refund after 7 business days, contact your bank or payment provider

4.5 Account Access After Refund

Once a refund is issued, your access to WritingContent.online will be terminated immediately. You will no longer be able to log in or use the Service.

Any content you created using WritingContent.online should be saved or exported before requesting a refund, as you will lose access to your account upon refund approval.

5. Cancellation Policy

5.1 How to Cancel Your Subscription

You can cancel your WritingContent.online subscription at any time through one of the following methods:

• Account Settings: Log in to your WritingContent.online account and go to your subscription settings to cancel
• Email Support: Contact our support team at legal@scribes.com with "Cancel Subscription" in the subject line

5.2 When Cancellation Takes Effect

When you cancel your subscription:

• Your cancellation will be effective at the end of your current billing period
• You will retain access to WritingContent.online until the end of the period you have already paid for
• You will not be charged for subsequent billing periods
• Your subscription will not automatically renew

5.3 No Partial Month Refunds

If you cancel your subscription during a billing period, you will not receive a refund for the remainder of that month, except as provided in our 14-day money-back guarantee for first-time subscribers.

For example, if you cancel on day 20 of your monthly billing cycle, you will retain access for the remaining 10 days (approximately) of that month, but will not receive a prorated refund.

5.4 Cancellation Confirmation

When you cancel your subscription, you will receive a confirmation email indicating:

• The date your cancellation was processed
• The date your access to WritingContent.online will end
• Confirmation that you will not be charged again

5.5 Resubscribing After Cancellation

If you cancel your subscription and later wish to resubscribe, you may do so at any time. However, please note:

• You will be treated as a new customer for billing purposes
• If you previously used the trial offer, you will not be eligible for another trial
• If you previously received a refund, you will not be eligible for another refund
• You will be charged the current subscription price (subject to any changes in pricing)

6. Failed Payments and Account Suspension

6.1 Payment Failures

If a payment fails (due to insufficient funds, expired card, or other reasons), we will attempt to process the payment again. We may make multiple retry attempts over several days.

6.2 Account Suspension

If payment continues to fail, your account may be suspended. When your account is suspended:

• You will lose access to WritingContent.online
• Your subscription will be considered past due
• You will remain responsible for any unpaid amounts
• We reserve the right to terminate your account

6.3 Updating Payment Information

To avoid payment failures and account suspension, please ensure your payment information is current. You can update your payment method at any time through your account settings.

6.4 No Refunds for Suspended Accounts

If your account is suspended due to non-payment, you are not eligible for a refund of previous payments. You must bring your account current by paying any outstanding balance or cancel your subscription.

7. Chargebacks and Disputes

7.1 Contact Us First

Before initiating a chargeback or payment dispute with your bank or payment provider, please contact us to resolve the issue.

Most billing issues can be resolved quickly by contacting our support team. Initiating a chargeback without contacting us may result in the immediate termination of your account.

7.2 Chargeback Consequences

If you initiate a chargeback or payment dispute:

• Your account will be immediately suspended or terminated
• You will lose access to WritingContent.online and any content in your account
• You may be ineligible to subscribe to WritingContent.online in the future
• We may pursue collection of any amounts owed

7.3 Fraudulent Chargebacks

Fraudulent or abusive chargeback requests may be reported to payment processors and credit bureaus. We reserve the right to pursue legal action for fraudulent chargebacks.

8. Special Circumstances

8.1 Technical Issues

If you experience significant technical issues that prevent you from using WritingContent.online, please contact our support team immediately. We will work to resolve the issue or may offer a refund or credit at our discretion.

8.2 Extraordinary Circumstances

In extraordinary circumstances (such as medical emergencies, natural disasters, or other exceptional situations), we may consider refund requests outside of our standard 14-day policy on a case-by-case basis.

Such requests should be sent to legal@scribes.com with documentation of the circumstances. Approval of these requests is at our sole discretion and does not guarantee future exceptions.

8.3 Service Changes or Discontinuation

If we significantly change or discontinue the WritingContent.online Service, we will provide notice and may offer refunds or credits at our discretion.

9. Pricing Changes

9.1 Notice of Price Changes

We reserve the right to change our subscription pricing at any time. Price changes will be communicated to existing subscribers at least 30 days in advance.

9.2 Grandfathering

When prices increase, existing subscribers will be notified before the new pricing takes effect. The new price will apply on your next billing cycle after the notice period.

9.3 Canceling Due to Price Changes

If you do not agree to a price increase, you may cancel your subscription before the new pricing takes effect. You will retain access until the end of your current billing period at the old price.

10. Refund Limitations and Disclaimers

10.1 One Refund Per Customer

Our 14-day money-back guarantee is limited to one refund per customer. If you have previously received a refund from WritingContent.online, you are not eligible for additional refunds, even if you cancel and resubscribe.

10.2 Abuse of Refund Policy

We reserve the right to deny refund requests that we determine, in our sole discretion, to be abusive or fraudulent. This includes but is not limited to:

• Multiple accounts created to obtain multiple refunds
• Excessive content generation followed immediately by refund requests
• Providing false information in refund requests
• Pattern of subscribing, using heavily, and requesting refunds

10.3 Final Decision

All refund decisions are at the sole discretion of WritingContent.online Inc. We reserve the right to approve or deny any refund request based on the circumstances and our assessment of eligibility.

10.4 No Guarantee of Results

Refunds are provided as a customer satisfaction guarantee, not as a guarantee of results. Please see our Earnings Disclaimer for more information about results and expectations.

11. International Customers

11.1 Currency

All prices are listed in United States Dollars (USD). International customers may be charged in their local currency by their payment provider, with conversion fees applied by the payment provider.

11.2 Refunds in Local Currency

Refunds for international customers will be issued in the same currency as the original charge. Currency conversion rates may fluctuate between the time of purchase and refund, which may result in a different amount in your local currency.

11.3 International Taxes

Some jurisdictions may require us to collect VAT, GST, or other taxes on subscriptions. These taxes are included in the refund if applicable.

12. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you by email or through a notice on the Service
• Provide at least 30 days' notice before changes take effect

Changes to the Refund Policy will apply to subscriptions purchased after the effective date of the change. Existing subscriptions will generally be governed by the policy in effect at the time of purchase, unless otherwise specified.

Your continued use of WritingContent.online after policy changes take effect constitutes acceptance of the modified Refund Policy.

13. Contact Information for Refunds and Cancellations

For all refund requests, cancellation inquiries, or billing questions, please contact us:

WritingContent.online Inc.
Billing and Refunds Department
123 AI Street
San Francisco, CA 94105
Email: legal@scribes.com

For refund requests: Use the subject line "Refund Request"
For cancellations: Use the subject line "Cancel Subscription"
For billing questions: Use the subject line "Billing Inquiry"

We typically respond to refund and cancellation requests within 1-2 business days. For urgent matters, please indicate "Urgent" in your subject line.

14. Additional Terms

14.1 Entire Agreement

This Refund Policy is part of our Terms of Service and should be read in conjunction with those terms. In the event of any conflict between this Refund Policy and the Terms of Service, this Refund Policy shall prevail with respect to refund and cancellation matters.

14.2 Severability

If any provision of this Refund Policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Governing Law

This Refund Policy is governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

By subscribing to WritingContent.online, you acknowledge that you have read, understood, and agree to this Refund Policy.